Information-Based Negotiations in The Digital Age By Dr. Tom DePaoli A few years ago, I introduced the information-based negotiation concept. I defined it as a radically different approach to negotiations. It emphasizes deep knowledge of the supplier and their industry. It is different from some traditional approaches to negotiations. It is not the adversarial negotiation […]
When I ran a Human Resources department I was alarmed by the high turnover rate of new employees during the first year of employment. This was not only costly but caused more work in the department. We decided to from a team to look at the current process of employee selection. We had good data […]
After completing my new employee orientation at a new company that hired me, I was astounded by the redundancy and the lack of coordination of the process. Essentially employees were given a checklist and told to get signatures or initials on a laundry list of orientation items. No time limit or deadline was provided. Employees […]
Dr. Tom DePaoli Cooperative cost reduction efforts with suppliers demand a great deal of discipline and common sense. Never underestimate the amount of time and energy involved in significant cost reduction efforts. Pareto’s 80/20 rule is your starting point. Concentrate on your top 10 suppliers which for most companies are responsible for 40-80% of all […]
74. Do Not Make It Safe to Fail Make it hell on earth for any employee who fails in even the slightest manner. Put them on a corrective plan and never let them forget about the failure. Make sure your entire team knows about the failure. Story We had an employee volunteer to run a […]
A large commercial firm realized that its information on specific customers was scattered in different departments and different areas. The CEO insisted that all customer data was to be digitized and a major project began. The team was led by a team leader who was familiar with the Kaizen process and tools. The leader was […]
1. Make Sure You Destroy Trust Do not keep your word. When you break your word make the lamest excuse you can think of and insist that you were misunderstood. Berate employees who do not keep their word and tell them it is not acceptable. Constantly praise your honesty and integrity as beyond reproach even […]
By Dr. Tom DePaoli Many supply chain and purchasing professionals are intimidated by Lean Six Sigma (LSS) and its proponents. Relax. It is just a disciplined approach to problem solving. LSS uses many tools that have been around for years; in many cases the tools have just been cleverly repackaged by consultants. Decisions are data-based, disciplined […]
I once headed a walk-in customer-service center at a large US Navy base in Virginia. Often when customers arrived at the center, they were in various states of panic, looking for parts that they needed immediately either because of a breakdown or because their ship was about to go to sea. I always did my […]
Explore My Twitter, Blog and LinkedIn. Click on the underlined word links. Twitter Blog LinkedIn
Dr. Tom DePaoli CEO Apollo Solutions won an award for his book “Leadership by Storytelling: The Best Way to Learn Good Leadership Skills”,
Copyright © 2024 Dr. Tom’s Advice Blog | Powered by Dr. Tom’s Advice Blog